Effective Date: July 19, 2026
Welcome to JoShivaa. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to E-Commerce, Quick Commerce, Business Setup, and Regulatory Compliance.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Company Name
- Business Address
- GST Number (if applicable)
- PAN, Aadhaar, or other business-related documents (only when required for service delivery)
Business Information
- Business registration details
- Marketplace account information
- Product and catalog information
- Compliance-related documents
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website usage statistics
- Cookies and analytics data
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services.
- Register businesses and marketplace accounts.
- Process compliance-related applications.
- Communicate regarding inquiries and service updates.
- Improve our website and customer experience.
- Maintain service records.
- Comply with legal and regulatory obligations.
- Send important notifications regarding our services.
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information only when necessary with:
- Government authorities for registrations and compliance.
- Marketplace platforms such as Amazon, Flipkart, Meesho, or Quick Commerce partners (with your authorization).
- Trusted service providers assisting in service delivery.
- Legal authorities if required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
5. Cookies
Our website may use cookies to:
- Improve website functionality.
- Analyze website traffic.
- Remember user preferences.
- Enhance browsing experience.
You may disable cookies through your browser settings, though some website features may not function properly.
6. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Request deletion of your data where legally permitted.
- Withdraw consent for certain data processing activities.
- Request information regarding how your data is used.
To exercise these rights, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party websites they visit.
9. Children’s Privacy
Our services are intended for business owners and individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.